The Apple Trade In program makes it easy to trade in an eligible smartphone. Just answer a few questions regarding model and condition and we will provide an estimated trade-in§ value or a simple way to recycle it.
If you buy online and choose to pay with Apple Card Monthly Installments or Apple iPhone Payments, we’ll instantly apply your estimated trade-in value to the purchase of your new iPhone. Then we’ll arrange for you to mail us your eligible smartphone. Once we receive it, we’ll inspect it and verify its condition. If the condition matches what you described, there’s nothing more you need to do. If the condition doesn’t match, a new trade-in value will be provided. You’ll have the option to either accept this revised value or reject it. We’ll work with you to confirm that you still want to move forward with the trade-in. If you pay in full, your trade-in value is applied as a refund to your original payment method. This happens once we receive your eligible smartphone and confirm that the condition matches what you described, and after the 14 day return window.
If you choose the Verizon Special Trade-in Offer, you’ll trade in your eligible device with Apple Trade In. You will receive an instant credit for the stand-alone value of your device and additional bill credits are on your carrier’s monthly installment bill, which will begin within 1–2 billing cycles after you activate your new iPhone.